April staff meeting: Dave/facilities

April Staff meeting notes: Dave:
Dave came and did a great rundown on how our phones work:

• Currently our paging capabilities are not working. He will check on this and let us know when it's running. To page you pick up the handset and hit the "page/16" button.
• If you want to hold all calls on a particular phone hit 'speaker' and 'DND' and 'speaker'. You do the same to turn off.
• To transfer you hit the 'transfer' button and dial the extension you are transferring to. You can either hang up or announce the call.
• To change the Ring Tones you hit 'Feature' '3'. To hear the next ring hit '3'. When you've got the ring you want hit 'feature'.

Dave also went over storm procedures:

• When the storm sirens go off, we must respond and go to our safe areas (the women's restroom and the staff bathroom). We are to tell our patrons to accompany us to the safe area or leave the building. If they flat out refuse, then we are to save ourselves. Dave said it is OK to turn off computers (depending on the nearness of the threat) to disuade people from trying to stay and use them. We can also lock the money in the safe or lock the drawer. Note, sirens go off in a 'tornado warning' situation and also when there is a 'thunderstorm warning' along with a 'tornado watch'. The last time the sirens went off it wasn't even raining at the branch. It doesn't matter, however. We are to seek shelter until the sirens go off. (The sirens will stay on as long as the threat is there).

Dave reminded us that if servicemen ask us to turn the ADT system on 'test', we are to call ADT and have them remove us from 'test' mode. Apparently at one branch a worker got done early and left before the 'test' was removed and when it went back online something was wrong and it set off the alarm. This would only need to be done by the person in charge, and would usually only occur with HVAC techs.